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About Us

AREA+001 is a concept boutique presenting a curated mix of globally recognized designers & brands, merging high fashion and streetwear.

 

 

 

LOCATION

AREA+001 is located at 38 Ossington Avenue, in one of the most fashionable neighbourhoods in Toronto.

 

CONTACT INFORMATION 

Please contact us at:

info@area001shop.com
1 (416) 319 - 0100

 

CUSTOMER CARE

 

Shipping Policy

 

AREA+001 offers world wide international shipping.

After your transaction has been approved you will receive a order confirmation. Please allow 24-48 hours for your shipment to be organized and prepared for shipping. At that point you will receive a tracking number that can be tracked from your account. Orders that are placed on weekends & holidays will be shipped next business day. AREA+001 does not take any responsibility for any delays that are caused by the shipping company or customs agencies.

 

Shipping Rates

 

Canada

 

Orders over $600.00: Complimentary Shipping

Orders under $600.00: $15.00 (Express Shipping 2-4 Business Days)

United States of America 

 

AREA+001 offers shipping to the United States. All shipments to the Continental US are charged a flat rate of $30.00 and will be shipped by DHL Express 3-5 business days. Or you may choose to ship Express Overnight for next business day arrival $50.00.

 

International Shipping

 

AREA+001 offers DHL international shipping. All international shipments are charged at a flat rate of $75.00 and will be shipped Express 3-10 business days.

 

Online Returns

 

In order to return your purchase, your item must meet the following conditions.

1. Must be returned within 10 days of delivery date.
2. Must be returned in it's original condition, unused, unaltered and not washed or dry cleaned.
3. Must be returned with all original tags on the garment.
4. Footwear must returned in original condition and must have original box.

* Items that are labeled as Final Sale are not eligible for returns or exchanges.

DAMAGED OR DEFECTIVE ITEMS

1. Items that have defected as a result of the manufacturer during wear must be communicated to AREA+001 prior to initiating a return. Please email info@area001shop.com with a description of the damage and images.

2. Items that are damaged as a result of the manufacturer will be issued a store credit or refund depending on use and length of time. Please send a personal inquiry to info@area001shop.com to discuss your situation.

3. Items that are damaged as a result of wear will not be eligible for a return. Please be sure to email AREA+001 and discuss the situation prior to sending.

*AREA+001 has the right to decline any returns which do not meet our return policy. Returns that do not meet the return policy standards will be sent back to the original shipping address at the shippers expense.

HOW TO CREATE A RETURN REQUEST

DOMESTIC

We are pleased to offer complimentary returns in Canada. In order to request a return within Canada please go to your account’s Order History and request a prepaid return label. Return instructions are included.

UNITED STATES and INTERNATIONAL

Client is responsible for shipping costs back to AREA+001. In order to request a return please go to your account’s Order History and request a return. Return instructions are included.

REFUND PROCESSING

Refund will be given back to the original payment method within 5 business days of receiving your returned item. Once your item has been inspected and meets return policy a refund will be processed, a refund confirmation will be sent to the email address originally used. Your financial institution may require additional time to process the refund to your account.

Please note that original shipping fees are not eligible for a refund.

RETURN SHIPPING ADDRESS

AREA+001

38 Ossington Avenue

Toronto, Ontario, Canada

M6J 2Y7

 

Import Duties & Taxes

 

Canada

 

Transactions that are being sent to the province of Ontario will be charged 5% HST + 8% PST. All other transactions outside of the province of Ontario will be charged according to provincial GST/PST tax rates. 

 

United States of America and International

 

All transactions that are be sent to outside of Canada are not charged any sales tax at the point of transaction. The buyer takes sole responsibility for any sales taxes & import duties charged at the point of import. In addition, any other taxes that will be charged by the countries customs and government.  By completing a transaction through AREA+001 the client acknowledges this understanding and is responsible for those fees.

 

Payment

 

AREA+001 accepts payment via Cash, Debit, Visa, Master Card, American Express, Paypal and Union Pay for in store purchases.

For online purchases AREA+001 accepts Visa, Master Card, American Express, Paypal and Apple Pay.

 

In Store Return Policy

 

AREA+001 will be pleased to offer an exchange or merchandise credit for items returned to us within 10 days of purchase. Merchandise must be returned with it's original condition with merchandise tags attached. We do not offer refunds on merchandise for in store and paypal purchases.

Items purchased on sales at 50% or more are not eligible to be returned and marked as "Final Sale"

Transactions that are processed via Paypal and sent to clients are part of the in store return policy and not eligible for a refund. Merchandise credit or exchange will be offered.

 

Pricing and Adjustments

 

AREA+001 will honor a price adjustment for items that have been marked down or on promotion within 7 days of purchase. In order to be eligible for a price adjustment the same item, color & size must still be available within the stores inventory. Please contact info@area001shop.com regarding any adjustments.

AREA+001 will gladly price match Canadian retailers. Please understand there may be discrepancies in pricing between AREA+001 and other Canadian retailers due to several factors both external and internal. Please contract info@area001shop.com for any price matching.

Items that have been reduced to 50% or more are not eligible for returns and therefore marked "FINAL SALE".

 

Currency & Exchange Rates

 

AREA+001 lists all items and charges orders in CDN dollars. Exchange rates are determined by the clients credit card provider and bank. Please inquire with credit card provider or bank regarding exchange rates to estimate price of purchase.

When processing a return there may be a discrepancy in amount refunded as returns are completed in CDN dollars. Due to currency fluctuations which are beyond our control, AREA+001 is not responsible for any lost funds due to currency fluctuations.

AREA+001 is not responsible for any currency exchange fees that are charged by the credit cards issuing bank.

 

Privacy and Security 

 

AREA+001 will not hold your credit card information on file. This information is confidential and handled by our 3rd party credit card processing company. 

AREA+001 does not share, sell or distribute any personal information given by clients through purchase. Personal information is solely used to process and send orders.

AREA+001 will use your email address to to notify you of new arrivals and future sales & promotions. If you prefer not to be contacted by email please contact us at info@area001shop.com.





 

 

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